Services

Two different problems — pick the lane that matches yours.

Review Ops

Review replies, handled — without losing your voice

This is for you if: you run an independent repair, brake, tire, or quick-lube shop with steady Google review volume — and you know prospects read those threads before they call.

Not for you if: you want SEO, ads, or a website rebuild. This is review response only.

  • Time back

    Drafts within 24 hours. No more stealing minutes between jobs to write replies.

  • Reputation protected

    Calm tone on every star rating. Angry reviews get offline-first responses — never argue in public.

  • You stay in control

    We never invent reviews, buy stars, or post without your OK. Every reply waits for your approval.

1 Review comes in
2 We draft
3 You approve
4 We post
✓ You sleep

Proof — sample replies

Fictional examples — Ridgeway Auto Care, Mableton, GA. Not real client work.

★★★★★ Five-star
"Dropped in for an oil change on my F-150. In and out in 45 minutes, no upsell pressure."

Hi James — appreciate you trusting us with the F-150. Marcus will be glad to hear the visit felt straightforward; that's how we try to run every oil change here in Mableton. See you next time.

— Mike, Ridgeway Auto Care

★★★☆☆ Three-star · service concern
"Fixed my alternator but the battery light came back a week later. They took it back in but I lost another day of work."

Sorry this cost you extra time, Angela — that's frustrating. We'd like to hear exactly what happened after the alternator job so we can make it right. Please call the shop and ask for Mike, or reply here with a good number and we'll reach out today.

— Mike, Ridgeway Auto Care

More samples — weekly digest, before/after, angry 1-star handling →

Plans

Plan Price Includes
Pilot $29/mo First 30 days (beta) · up to 30 replies/mo · Google only · weekly digest
Standard $79/mo Up to 60 replies/mo · Google + Facebook · monthly insight note
Care+ $129/mo Standard + weekly Google Business Profile post drafts (text + photo prompt)
Do you need my Google password?
No. We use official access (Business Profile manager invite) or you forward review notifications — your choice at intake.
What if a review is wrong or angry?
We draft calm, offline-first responses. Refunds and concessions require your approval — never offered in a reply without you.
Can I cancel?
Yes. Month-to-month after pilot. Cancel before the next billing date; we finish any drafts already in your approval queue.
Start a pilot View all samples